Waterdrop Rewards: Your Key to Unlock Extraordinary Savings

In 2023, Waterdrop proudly launched its membership system, Waterdrop Rewards, as a heartfelt gesture to give back to our valued customers. At Waterdrop, our unwavering commitment is to provide exceptional quality service to each and every customer. We are deeply grateful for your choice and trust in Waterdrop as your preferred solution for clean water needs.

Waterdrop Rewards is designed with three tiers, aiming to maximize the benefits for our loyal users. We firmly believe that taking care of your health should be beneficial and affordable. By joining our esteemed Waterdrop Rewards program, you will embark on a remarkable journey, discovering how to elevate your health while enjoying extraordinary savings.

After conducting extensive online research and engaging over 500 users, we are thrilled to introduce our Referral Program. The feedback we received overwhelmingly highlighted the demand for filter replacements over discount coupons. Since its launch in July last year, the program has received numerous positive reviews. It has proven to be instrumental in helping individuals address the water filtration needs of those around them.

We are thrilled to unveil the enhanced rewards of our Referral Program! The more successful referrals you make, the greater your rewards. There is no limit to the number of referrals you can make, so start spreading the word and unlock unlimited rewards!

A Qualified Referral occurs when a new customer (referred to as the "Friend"), who has not previously shopped on our site, makes a purchase at www.waterdropfilter.com using the Advocate’s unique referral link.

Once the Friend makes their first purchase, the Advocate will earn 2,000 rewards points. The Friend will receive a $70 discount off their first purchase of $400 or more.

If the Friend’s first purchase is over $300, the Advocate will earn an extra 10,000 rewards points. If the Friend’s first purchase is over $600, the Advocate will earn an extra 20,000 rewards points.

For example, if your friend uses your referral link to place their first order on waterdropfilter.com and purchases a G3P800, you will receive 22,000 points.

The additional rewards points will be sent to your rewards account within 30 days after your friend’s purchase date.

Let’s say a user spends $999 on purchasing a G3P800 RO system, which earns them 9,990 points. The user also refers a friend who makes their first purchase on waterdropfilter.com, buying a K6 Instant Hot Water Dispenser (currently priced at $799.00). As a result, the user receives a referral bonus of 22,000 points. Additionally, if the user completes various point-earning activities like subscribing to the newsletter and SMS alerts (as mentioned in “more ways to earn points”), they can earn an additional 1,200 points. In total, the user accumulates 33,190 points. Now, how can the user make the most of these points?

Q: How can I redeem my points?

To redeem your points, go to Account and access the "Rewards" section. Every 1,000 points can be exchanged for $3, and you can also utilize your points to acquire specific products.

Q:Do my points ever expire?

No. Rewards points and tier status do not have an expiration date.

Q:How should I handle orders placed prior to joining the membership system? Can they be converted into points?

Absolutely! We appreciate every purchase made by our customers. Once you become a member of the Waterdrop Rewards Program, simply provide us with the email address linked to your previous order, and we will calculate your points.

When redeeming your points, please remember that the redemption value is based on the discounted price of the products in your order, and taxes or shipping fees cannot be redeemed for points.

Q: What happens if I return a product that I earned points for?

In the event of a product return or a request for a full refund on your order, all the points earned for that purchase will be deducted from your account.

Q: Can I use my points in combination with other discounts or promotions? If I redeem multiple vouchers, can they be used together?

Regrettably, discount codes cannot be combined on our website. When you redeem your points, you will receive a coupon code, and only one code can be used per order.

Q: Can I earn points for Waterdrop products purchased on sites other than the US site?

The Waterdrop Rewards Program is available to all customers of Waterdrop who create an account on www.waterdropfilter.com, specifically the US site. However, the program is not applicable to wholesalers, resellers, or individuals who have joined our dropship program.

Q: Where can I find “more ways to earn points”?

We offer exclusive activities and offers during website events: double points on select products, discounts on specific items, etc. Stay tuned for updates!

Q: How can I check how many points I have?

Click on the “Rewards” icon located at the bottom left corner of the website to view your current points balance. Please ensure that you are logged into your account beforehand.

The Waterdrop Rewards Program offers an exciting opportunity for customers to earn points, unlock exclusive benefits, and enjoy remarkable savings on their wellness journey. Should you have any questions or concerns about the program or its terms and conditions, please feel free to reach out to us at service@waterdropfilter.com.

Join us today and embark on a rewarding experience that will enhance your well-being and inspire you on your path to a healthier lifestyle.

*Waterdrop reserves the right in its sole discretion to modify the Rewards Program and/or these Terms and Conditions at any time, with or without notice to customers.