The New Year Deal promotion will begin at 12:00 AM PST on December 31, 2024, and end at 11:59 PM PST on January 15, 2025.

This promotion is available to all U.S. residents with a valid shipping address in the continental U.S. who are 18 years or older as of December 31, 2024 (here in after referred to as "Participants").

-Only one coupon can be applied per order.

-Extra discount codes from events (e.g., Spin the Wheel) can be used on all products but cannot be combined with exclusive discounts.

-Customers may choose to apply for a coupon, purchase-related discounts, or other available offers. Note that purchase-related discounts will be void if another discount is applied at checkout.

-Coupons are valid only for U.S. customers.

New users will receive a 10% discount upon subscription and have a chance to win a new M1 Countertop RO System, with only one lucky winner. We’ll notify the winner by email on the first day after the event ends. The winner will be randomly selected, with no restrictions on new or existing users or purchase amount. For updates, join our Facebook group.

M1 Countertop RO System launch date：

January 3, 2025

Here's your exciting chance! Join the Waterdrop USA Club interaction to win a mysterious prize. Interact in any way related to Waterdrop - like thumbs up, commeents, posts, or votes.The top 3 most active (with over 10 interactions) monthly wins. Leaderboard out on the 1st workday, prizes in 10 days.

The A2 is available for pre-sale. Orders placed now will receive a discount, with products expected to be in stock by the end of January. Shipments will be made sequentially based on the order placement time.

Regardless of whether you purchased from Amazon, our official website, a third-party retailer, or even have an RO system from another brand, you’re still eligible for a trade-in by following the instructions below. From getting an estimate to receiving your refund, we’ll guide you through every step of the way.You can click the link to learn more about the detailed rules.

At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at Waterdrop within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at email. We are here to assist you promptly.

-You are eligible to return any item(s) within 30 days of receipt. -All returned items must be disassembled and repackaged as they were originally received.

-The 30-day risk-free return policy applies to all item(s).

-No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.

-Please note that the 30-day risk-free return policy is only valid for orders within the continental United States.For details, you can learn about our service policy.

- If you encounter any issues during the promotional period, please contact us at email for assistance.

- Delivery service is unavailable for orders shipped to American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands. Please refer to our shipping policy for more details.

- Waterdrop reserves the right to modify or cancel the promotion at any time, as permitted by applicable law. We also reserve the right to exclude any customer from the promotion in cases of fraud or abuse.

- Participants agree to be bound by these terms and understand that Waterdrop’s decisions are final and binding. No correspondence or appeals regarding the promotion will be entertained. Waterdrop reserves the right to make final interpretations regarding this promotion.

- During the promotion, all orders must comply with Waterdrop's purchase agreement and return policy.

- This promotion is not available for wholesale or distributor orders. - Unauthorized or fraudulent activities will result in disqualification from the promotion.

- Participants must comply with all applicable laws and regulations.

- Waterdrop reserves the right to modify, suspend, or terminate the promotion at any time. Any updates will be announced on Waterdrop's official website.

- Waterdrop is not responsible for delays caused by reasons beyond its control, including, but not limited to, network transmission failures.

- Waterdrop is not liable for any direct or indirect losses or damages incurred by either party (including participants) due to actions or negligence related to the promotion.

- Participants agree to release Waterdrop from any claims, including those arising from breach of contract, tort, negligence, or other legal or equitable causes related to participation in the promotion.