Promotional Period
Special Offer Sale promotion will begin at 12:00 AM PDT on March 11, 2025
Eligibility
This promotion is available to all U.S. residents with a valid shipping address in the continental U.S. who are 18 years or older as of March 11, 2025 (here in after referred to as "Participants").
1. Coupon Terms
-Only one coupon can be applied per order.
-Extra discount codes from events (e.g., Spin the Wheel) can be used on all products but cannot be combined with exclusive discounts.
-Customers may choose to apply for a coupon, purchase-related discounts, or other available offers. Note that purchase-related discounts will be void
if another discount is applied at checkout.
- Coupons are valid only for U.S. customers.
2. Membership Benefits
Give your friends the gift of health! They receive 25% off, and you earn a $50 gift card bonus.
3. Trade in. Upgrade. Save.
Regardless of whether you purchased from Amazon, our official website, a third-party retailer, or even have an RO system from another brand, you’re
still eligible for a trade-in by following the instructions below. From getting an estimate to receiving your refund, we’ll guide you through every
step of the way.You can click the
link to learn more about the detailed rules.
4. Price Match Policy
At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price
reduction on the item you purchased at
Waterdrop within 30 days of your purchase, you are eligible to
claim a price-match refund. To request a refund, please contact us at
email. We are here to assist you
promptly.
5. Refund policy
-You are eligible to return any item(s) within 30 days of receipt.
-All returned items must be disassembled and repackaged as they were originally received.
-The 30-day risk-free return policy applies to all item(s).
-No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case
of any return requests related to a quality issue.
-Please note that the 30-day risk-free return policy is only valid for orders within the continental United States.For details, you can learn about
our
service policy.
6. General Terms
- If you encounter any issues during the promotional period, please contact us at
email for assistance.
- Delivery service is unavailable for orders shipped to American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto
Rico, and the U.S. Virgin Islands. Please refer to our shipping policy for more details.
- Waterdrop reserves the right to modify or cancel the promotion at any time, as permitted by applicable law. We also reserve the right to exclude any
customer from the promotion in cases of fraud or abuse.
- Participants agree to be bound by these terms and understand that Waterdrop’s decisions are final and binding. No correspondence or appeals
regarding the promotion will be entertained. Waterdrop reserves the right to make final interpretations regarding this promotion.
- During the promotion, all orders must comply with Waterdrop's purchase agreement and return policy.
- This promotion is not available for wholesale or distributor orders.
- Unauthorized or fraudulent activities will result in disqualification from the promotion.
- Participants must comply with all applicable laws and regulations.
- Waterdrop reserves the right to modify, suspend, or terminate the promotion at any time. Any updates will be announced on Waterdrop's official
website.
- Waterdrop is not responsible for delays caused by reasons beyond its control, including, but not limited to, network transmission failures.
- Waterdrop is not liable for any direct or indirect losses or damages incurred by either party (including participants) due to actions or negligence
related to the promotion.
- Participants agree to release Waterdrop from any claims, including those arising from breach of contract, tort, negligence, or other legal or
equitable causes related to participation in the promotion.