Color | White |
---|---|
Material | Reverse Osmosis Membrane & Carbon Block & PP Cotton |
Capacity | 1.1 Gallons |
Brand | Waterdrop |
Product Dimensions | 11.7"D x 8.3"W x 13.7"H |
Style | C1S Countertop RO |
Wattage | 5E+1 |
Installation Type | Countertop |
Access Location | Countertop |
Upper Temperature Rating | 100 Degrees Fahrenheit |
Power Source | Corded Electric |
Lower Temperature Rating | 41 Degrees Fahrenheit |
UPC | 840814171875 |
Manufacturer | Waterdrop |
Part Number | WD-C1 |
Item Weight | 14 pounds |
Item model number | WD-C1S |
Size | 1.1 Gallon |
Item Package Quantity | 1 |
Special Features | 5 Stage RO Filtration, Portable Pure Water Tank, 3:1 Pure to Drain, NSF/ANSI 372 Certified |
Included Components | Pure Water Tank*𝟏, Countertop RO System, C1RF Water Filter, Feed Water Tank |
Batteries Included? | No |
Batteries Required? | No |
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like Laptops, Game Consoles, TVs, Phones, and Cameras to major appliances, sporting goods, tools, toys, personal care, furniture, and more (not eligible for commercial or business use items).
- Accidents Happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and Future Purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-Free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No Hidden Fees. For just $16.99 a month + tax you’re covered for up to 5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.

Amazon Prime Free Trial
FREE Delivery is available to Prime members. To join, select "Try Amazon Prime and start saving today with FREE Delivery" below the Add to Cart button and confirm your Prime free trial.
Amazon Prime members enjoy:- Cardmembers earn 5% Back at Amazon.com with a Prime Credit Card.
- Unlimited FREE Prime delivery
- Streaming of thousands of movies and TV shows with limited ads on Prime Video.
- A Kindle book to borrow for free each month - with no due dates
- Listen to over 2 million songs and hundreds of playlists
Important: Your credit card will NOT be charged when you start your free trial or if you cancel during the trial period. If you're happy with Amazon Prime, do nothing. At the end of the free trial, your membership will automatically upgrade to a monthly membership.
Buy new:
$249.00$249.00
Ships from: Amazon Sold by: WaterdropDirect
Save with Used - Good
$212.89$212.89
Ships from: Amazon Sold by: Amazon Resale

Image Unavailable
Color:
-
-
-
- To view this video download Flash Player
-
-
-
-
-
-
-
8 VIDEOS
-
Waterdrop CoreRO Countertop Reverse Osmosis Water Filter, Reverse Osmosis System Countertop, Portable Pure Water Pitcher, NSF/ANSI 372 Certified, 3:1 Pure to Drain, No Installation, 6 Stage, WD-C1S
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Bundles with this item
Purchase options and add-ons
Color | White |
Material | Reverse Osmosis Membrane & Carbon Block & PP Cotton |
Capacity | 1.1 Gallons |
Brand | Waterdrop |
Product Dimensions | 11.7"D x 8.3"W x 13.7"H |
About this item
- 𝟔-𝐬𝐭𝐚𝐠𝐞 𝐑𝐎 𝐅𝐢𝐥𝐭𝐫𝐚𝐭𝐢𝐨𝐧: Certified for safety with NSF/ANSI 372 lead-free material standard and SGS-tested. This CoreRO system uses premium 0.0001μm RO membrane to reduce TDS, PFOA, PFOS, Chlorine, Fluoride, Arsenic, Lead and more, providing you healthy water.
- 𝐄𝐚𝐬𝐲 𝐭𝐨 𝐎𝐩𝐞𝐫𝐚𝐭𝐞: This countertop reverse osmosis system has a smart touch screen for TDS real-time displaying and filter life monitoring. Enjoy the convenience of 5 adjustable water volumes and effortlessly customize your water volume with simple controls. 𝐍𝐎𝐓𝐄: Before use, please make sure that the black protective film on the screen is removed to avoid affecting normal operation.
- 𝐅𝐢𝐭𝐬 𝐄𝐯𝐞𝐫𝐲 𝐂𝐨𝐮𝐧𝐭𝐞𝐫𝐭𝐨𝐩: Ideal for kitchen, office, or bedroom - its compact design fits every countertop. No installation hassle, just plug and play for immediate clean water access, simplifying your path to a healthier lifestyle.
- 𝐇𝐢𝐠𝐡-𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 & 𝐋𝐨𝐧𝐠-𝐥𝐚𝐬𝐭𝐢𝐧𝐠: 3:1 water efficiency ratio designed to conserve water while being sustainable. Enjoy a composite filter with a 12-month lifespan, effortlessly replaceable within seconds for pure water anytime. 𝐍𝐎𝐓𝐄: Do not work with well water or source water with high TDS (>500).
- 𝐏𝐨𝐫𝐭𝐚𝐛𝐥𝐞 𝐏𝐮𝐫𝐞 𝐖𝐚𝐭𝐞𝐫 𝐓𝐚𝐧𝐤: Experience pure hydration with detachable design. Ideal for daily use, its 34oz capacity beautifully meets your water intake needs. Conveniently fits into refrigerator, it adapts to your diverse drinking preferences with ease. Kindly 𝐧𝐨𝐭𝐞 that the package includes just 𝐨𝐧𝐞 portable pure water tank.
- Flushing Process: After powering on, the system auto-rinses the filter. When the water tank indicator lights up and the screen shows 50%, empty the tank and refill it. Continue rinsing until the screen shows 100%, indicating the process is complete.
There is a newer model of this item:
Frequently bought together

Frequently purchased items with fast delivery
- Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Carbon impactCarbon emissions from the lifecycle of this product were measured, reduced and offset.As certified byClimatePartner certified
The Climate neutral label by ClimatePartner certifies that the carbon footprint of a product was calculated and all associated emissions were offset. Additionally, ClimatePartner encourages companies to set ambitious reduction targets and reduce their products' carbon footprints. The certificate number can be entered on ClimatePartner’s website for additional information such as the supported carbon offset project(s). ClimatePartner is improving lives by helping companies tackle climate change with practical solutions.Certification NumberXLZG4E
From the brand

Product Description


Adjustable and Convenient Use
Choose from 5 preset volume options or set a customized water volume to meet your pure water needs. Now you can enjoy a refined and unique drinking experience with this countertop reverse osmosis system.

Easy Controls with Smart Touch Screen
The smart touch screen in this C1S countertop reverse osmosis water filter system provides the TDS level and filter lifespan at a glance. Operating this RO system is seamless, and obtaining clean, refreshing water is smooth.
Waterdrop Reverse Osmosis Systems
![]() WD-C1S Countertop CoreRO | ![]() WD-C1H Instant Hot RO | ![]() WD-C1SL Countertop RO | ![]() WD-K19-H Instant Hot | ![]() WD-K19-SFK Countertop RO | ![]() WD-C1RF Water Filter | ![]() MB-PWT Pure Water Tank | |
---|---|---|---|---|---|---|---|
Customer Reviews
|
4.3 out of 5 stars 414
|
4.3 out of 5 stars 414
|
4.3 out of 5 stars 414
|
4.4 out of 5 stars 270
|
4.4 out of 5 stars 270
|
3.8 out of 5 stars 18
|
4.6 out of 5 stars 15
|
Instant Hot Water Dispenser
| Room Temp | 𝐇𝐨𝐭 Water | Room Temp | Hot Water | Room Temp | Replacement Filter for CoreRO | Pure Water Tank |
Alkaline minerals
| ✘ | ✘ | ✔ | ✘ | ✔ | ✘ | ✔ |
Flow Rate
| 75 GPD | 75 GPD | 75 GPD | 75 GPD | 75 GPD | — | - |
Display
| TDS & Water Volume | Temperature & Water Volume | Water Volume | Temperature & Water Volume | Water Volume | — | - |
Water Tank Capacity
| 110oz+34oz(Pure Water Tank) | 110oz+34oz(Pure Water Tank) | 110oz+34oz(Pure Water Tank) | 170 oz | 170 oz | — | - |
Filter Lifespan
| C1RF - 12 Mths | C1RF - 12 Mths | C1RFG - 12 Mths | K19RF - 12 Mths | K19RF-FK - 12 Mths | C1RF - 12 Mths | - |
Dimensions (inch)
| 10.9"L x 15.6"W x 16.8"H | 10.9"L x 15.6"W x 16.8"H | 10.9"L x 15.6"W x 16.8"H | 14.2 x 7.9 x 15.7 | 13.78 x 7.87 x 16.34 | — | 5 x 5x 11 |
Product information
Technical Details
Additional Information
ASIN | B0CM9HRBG8 |
---|---|
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #37,019 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #88 in Under-Sink & Countertop Filtration |
Date First Available | April 15, 2020 |
Warranty & Support
Feedback

Waterdrop CoreRO Countertop Reverse Osmosis Water Filter, Reverse Osmosis System Countertop, Portable Pure Water Pitcher, NSF/ANSI 372 Certified, 3:1 Pure to Drain, No Installation, 6 Stage, WD-C1S
Share:
Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.
Where did you see a lower price?
Fields with an asterisk * are required
Videos
Videos for this product
0:58
Click to play video
Everything You Need to Know in 1 Minute
Hai and Terrie
Videos for this product
3:02
Click to play video
Waterdrop Water Filter - We Should Have Gotten One Sooner!
Pilar Newman
Videos for this product
1:29
Click to play video
Review/Demo - Countertop Reverse Osmosis Water Filter
Andreas Boxhorn
Videos for this product
2:20
Click to play video
How to Install the C1S CoreRO System
WaterdropDirect
Looking for specific info?
Product guides and documents
Top Brand: Waterdrop
Compare with similar items
This Item Waterdrop CoreRO Countertop Reverse Osmosis Water Filter, Reverse Osmosis System Countertop, Portable Pure Water Pitcher, NSF/ANSI 372 Certified, 3:1 Pure to Drain, No Installation, 6 Stage, WD-C1S | Recommendations | |||
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $249.00$249.00 | -7% $649.00$649.00 List: $699.00 | $24.99$24.99 | -10% $44.99$44.99 List: $49.99 |
Delivery | Get it as soon as Saturday, Mar 29 | Get it as soon as Saturday, Mar 29 | Get it as soon as Saturday, Mar 29 | Get it as soon as Saturday, Mar 29 |
Customer Ratings | ||||
Sold By | WaterdropDirect | WaterdropDirect | WaterdropDirect | WaterdropDirect |
capacity | 1.1 gallons | 100 gallons | 34 ounces | 3.5 liters |
power source | Corded Electric | Corded Electric | Corded Electric | Electric Filtration |
number of settings | — | 6 | 1 | — |
upper temperature rate | 100 degrees fahrenheit | 203 degrees fahrenheit | — | — |
lower temperature rate | 41 degrees fahrenheit | 41 degrees fahrenheit | — | — |
access location | Countertop | Top | Top | — |
installation | Countertop | Countertop | Countertop | — |
style | C1S Countertop RO | Modern | — | Advanced |
material | Reverse Osmosis Membrane & Carbon Block & PP Cotton | Reverse Osmosis Membrane & Carbon Block & PP Cotton | PET | BPA-FREE |
Important information
50 watts
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find the water quality consistent and good. They find the soda maker easy to set up and install, with clear instructions. The water tastes good and is refreshing, a testament to its superior filtration. Many customers appreciate the build quality, saying it's well-built and reliable. They also mention that it offers good value for money, saving them money on bottled water. Customers also like the size, filter quality, and design.
AI-generated from the text of customer reviews
Customers appreciate the water quality of the soda maker. They find it useful for getting hot water quickly and consistent quality. The filter works well and is easy to use. Overall, customers are satisfied with the product's performance and value.
"...temp water virtually all day long, and I also get hot water in the morning for tea and coffee. I usually refill the tank once a day...." Read more
"...The water taste how water should taste. It taste clean and very good. I love the idea of 1 filter only and lasting for a full year...." Read more
"...The quality of the water itself is good. After testing the water independently, are satisfied with the about of removed impurities and contaminants...." Read more
"...all the individual reservoirs, including the reservoir where the RO water is stored after filtration, which is something that is very important and..." Read more
Customers find the soda maker easy to set up and use. They mention it's simple to follow the instructions and install, clean, and change out filters. The instructions are included.
"...Setup is super easy and does take a full twenty minutes if you stand by the machine and follow its cues...." Read more
"...It does take time to get the filtered water but it being compact and easy to use, its worth it compared to other models...." Read more
"...The setup is simple, but after numerous tries it just won't finish the flushing process...." Read more
"...The system is easy it was to install. Instructions were clear and concise, and the whole process took less time then expected (30ish minutes) from..." Read more
Customers enjoy the water's taste. They say it tastes good, feels refreshing, and is drinkable. The filtration process makes the water feel clean and pure.
"...The water tastes crisp and pure! No weird smells or aftertaste...." Read more
"...This is the best. The water taste how water should taste. It taste clean and very good. I love the idea of 1 filter only and lasting for a full year...." Read more
"...Water tastes great. Overall the product meets my needs and I an happy with it." Read more
"...The water tastes great and this machine is easy to use...." Read more
Customers are satisfied with the product's build quality. They say it delivers good-quality water and is a reliable, effective reverse osmosis system. The product meets their needs and is an innovative counter top water filter that works well if maintained.
"WOW! This is a great countertop RO system...." Read more
"...I love the idea of 1 filter only and lasting for a full year. This is affordable and economical in the long run...." Read more
"...Water tastes great. Overall the product meets my needs and I an happy with it." Read more
"...So far it has been a reliable and efficient way to purify my tap water at home at a reliable speed." Read more
Customers appreciate the soda maker's value for money. They find it convenient and cost-effective, saving them money on bottled water. The big tank and instant hot feature are also appreciated.
"...I love the idea of 1 filter only and lasting for a full year. This is affordable and economical in the long run...." Read more
"...filtered water but it being compact and easy to use, its worth it compared to other models...." Read more
"...One advantage we hope to see is its long-term cost-effectiveness. After using pitcher filters for years, it definitely adds up...." Read more
"...Pricey but oh so healthy. Filtered Water from the refrigerator tastes better now… I tell ya you can’t be too safe!" Read more
Customers appreciate the compact size of the soda maker. It doesn't take up much countertop space, and it fits nicely in their kitchens. The design fits nicely under sink units, is much less bulky, and great for apartment living.
"...The unit doesn’t take that much space on your counter and looks streamlined and super modern...." Read more
"...This one is much less bulky ( less water capacity too but enough for small family) and hot water comes out quick. Water tastes great...." Read more
"...It does take time to get the filtered water but it being compact and easy to use, its worth it compared to other models...." Read more
"...to keep hydrated throughout the day, this has been a great addition to the home. The system is easy it was to install...." Read more
Customers appreciate the filter quality. They say it filters tap water effectively, reducing particles from 285-290 down to 8-12. The unit starts filtering once filled with water, and the internal tank already has filtered water. It's the easiest way to get filtered water at home.
"...It taste clean and very good. I love the idea of 1 filter only and lasting for a full year. This is affordable and economical in the long run...." Read more
"...The system is also more convenient then frequently refilling a pitcher, which we had for years...." Read more
"...While the system filters water well, the actual TDS (Total Dissolved Solids) levels are 3 to 6 times greater than indicated by the built-in TDS meter..." Read more
"...Since I think this company is great: quality of their stuff and ease of their filters, I decided to get the counter top version for my..." Read more
Customers like the design of the soda maker. They find it streamlined and modern, with a nice handle. The sleek design fits perfectly on their countertop without taking up too much space.
"...The unit doesn’t take that much space on your counter and looks streamlined and super modern...." Read more
"Works very well and great design" Read more
"...Its a nice design, though its still large, & if u use it to refill pitchers like i do, u can ignore omit the cup holder part, saving a bit more..." Read more
"...'s not too much trouble (depending on your cabinets), and the handle is pretty nice (ensure your hands are clean, though)...." Read more
Reviews with images

Good product for hot water
Top reviews from the United States
There was a problem filtering reviews. Please reload the page.
- Reviewed in the United States on January 24, 2025Color: BlackSize: 1.1 GallonVerified PurchaseWOW! This is a great countertop RO system. I researched various hot-cold under counter and on counter systems and decided to go with this model and glad I did. The unit doesn’t take that much space on your counter and looks streamlined and super modern. I couldn’t really find that much info on it besides the reviews here and a couple of YouTube videos but still decided to give it a shot.
Setup is super easy and does take a full twenty minutes if you stand by the machine and follow its cues. I believe I had to fill the tank twice and the machine does the rest. I had bought a tds tester before this arrived and had verified my taps tds level which was also spot on from Waterdrops website zip code analyzer. My tds was showing 147 meanwhile the water from the Core Ro was coming out under 20 ppm! The water tastes crisp and pure! No weird smells or aftertaste. I do use a single stage Waterdrop under counter filter to fill my water although these type of filters do not change the tds levels. I am actually going to be removing the single stage and upgrading it to the a 3 stage filter system just for added precaution. This will also give me way better water at my fridge which will be connected to it. It might be habit but I still find myself reaching inside the fridge for water sometimes and of course ice cubes. This will help provide overall better water from both sources.
The best part of this purchase was that it eliminated me having to use my Keurig maker for hot water which I hated doing due to the water sitting there and being warm in the tank all the time. So now I get clean pure filtered room temp water virtually all day long, and I also get hot water in the morning for tea and coffee. I usually refill the tank once a day. With that said I do wish the touch screen would tell you real time tds levels but it will only flash red when high tds levels have been detected which usually means it’s time for a new filter. A word of caution with this system. When the tank needs to be refilled the screen will blink “out” do not refill the tank without first dumping the remaining water left at the bottom. That is basically your waste water and the tds levels on that water was over 500 ppm. This is definitely not really apparent at first but then a light bulb went off in my head and I realized it after I refilled my first tank. Waterdrop also claims you can void your warranty by not dumping the remains water first before refilling the tank with new tap water.
One minor drawback is having to slide the system forward a little bit to remove the tank and also remove the freshwater tank since I keep it under my upper kitchen cabinets. I placed a bamboo mat under it and not it easily slides forward so problem solved. I did see some will put small appliance sliders under the appliance to make it easier as well.
I would highly recommend this countertop RO system for a small family or couple. I did buy a second water tank to keep in my fridge or counter for larger volume fills. In the end it was between the Core RO and the Waterdrop under counter RO system which was significantly more expensive. I think this is a good start and best of all the system can be moved and taken anywhere.
- Reviewed in the United States on March 7, 2025Color: WhiteSize: 1.1 GallonVerified PurchaseI had other water filter system including under the sink RO. This is the best. The water taste how water should taste. It taste clean and very good. I love the idea of 1 filter only and lasting for a full year. This is affordable and economical in the long run. I have it next to the sink for easy fill up. I LOVE IT !!!
- Reviewed in the United States on February 22, 2025Color: BlackSize: 1.1 GallonVerified PurchaseI returned the previous version and purchased this one. This one is much less bulky ( less water capacity too but enough for small family) and hot water comes out quick. Water tastes great. Overall the product meets my needs and I an happy with it.
- Reviewed in the United States on December 19, 2024Color: BlackSize: 1.1 GallonVerified PurchaseI bought this almost a year ago so waited to do a review. My usage is about 5 gallons a day. My filter went caput about 45 days prior to the one year mark. The water tastes great and this machine is easy to use. I have not experienced any leakages other than the usual dribbles from the tank and inner container. I wipe that out and put everything back together and go about my day. It does take time to get the filtered water but it being compact and easy to use, its worth it compared to other models. Never had any issues or problems with it, and took it with on vacations too! Highly recommend!
- Reviewed in the United States on February 22, 2024Color: WhiteSize: 1.1 GallonVerified PurchaseFirst of all, I'm not someone who can't be pleased and cling to negative experiences or product reviews. For the majority of time I'm happy about my Amazon purchases, but lately have been really let down. This product came to my attention because of family member and friend's recommendation about water filer to ensure drinking water safety, as they know my son went through harsh medical treatment last year. I thought I bought it directly from the company who made WaterDrop products but frankly I'm not sure now. The setup is simple, but after numerous tries it just won't finish the flushing process. It stays on 50% forever and when I contacted tech support, they gave out one piece of solution every time, about 24 hours after my email, probably because they're overseas and there's a time difference. I told them this is a defect unit and asked for replacement but they just kept asking me to try fixing this and that. It shouldn't take this much efforts to get a countertop filer to work, it's not a complex piece of machine, and yet it's been sitting here for a week now. Besides this, I also received a glass jar that's broken during transit, a package of spice jars sent to the wrong address, all happened in two months of time, wake up Amazon! This is not the way business was done here before! Furious!
Updates about this unit on 2/29: the company sent me a new unit which arrived on 27th, plugged in and it did the same thing: flushing to 50% then just stayed there. Someone called to videotaped the unit and status, offered to call me back later yesterday but never did. I emailed the company again today to complaint. As of now two defective units have taken up my counter space, I have carton boxes all over the floor because they expected me to ship them back if not working. Instead of being a solution to my drinking water quality they have created endless extra work for me!
Updates about this purchase on 3/19: about two weeks ago I returned the first unit to Amazon and received the refund. The seller issued me a gift card to make up for my negative experience. They also provided me with free return labels to ship back the replacement unit. I informed them I will update my review to list the facts, but will not change the stars because I believe a product is supposed to be working in the first place to earn good reviews, and the seller is in agreement to that. I do hope that they will fix their production or technical issues to this won't happen to other customers. I am still in the market looking for a high quality countertop water filter to replace the pitcher I have used for many years.
Top reviews from other countries
-
PilarReviewed in Mexico on August 13, 2024
5.0 out of 5 stars Cómo funciona en México
Color: WhiteSize: 1.1 GallonVerified PurchaseMe costó un poco entender cómo funcionaba (puede que sea porque las instrucciones podrían ser más específicas) pero FUNCIONA! no sé cuál era el TDS de mi agua de la llave , pero el agua que me da el purificador oscila entre 80-20 TDS que es bastante bueno, cuando el agua tiene más TDS o no se alcanza a purificar bien te avisa con una gotita roja , el agua no sabe a agua de filtro , se siente fresca y sin olor ni sabor ... Podría ser que se sintiera un poco más Mineral pero muy ligeramente, no ocupa mucho espacio y ya que le entiendes es mucho más fácil, purifica en 1-3 min unos 250 ml aprox ... Lo que me sucedió es que no había entendido que cuando queda poca agua en el tanque rellenable la tienes que desechar , yo simplemente rellenaba el tanque , entonces en automático el TDS de me elevaba bastante ... Van 10 días y nadie de mi familia se ha enfermado o quejado , me olvide de cargar garrafones, estaba preocupada porque no conocía el nivel de TDS y normalmente en la región dónde vivo en México el agua es muy pesada , pero me resultó 100% bien , purifica el agua 💧 perfecto.
-
Bender, HelgaReviewed in Germany on August 14, 2023
5.0 out of 5 stars Waterdrop Filter
Ich habe diese Waterdrop Filter zum 2ten Mal gekauft und bin sehr zufrieden damit.
Schnelle und einwandfreie Lieferung.
-
A. SeidelReviewed in Germany on August 18, 2023
5.0 out of 5 stars Alles bestens
Kein Unterschied zu den originalen.
Passen super.
-
ChanReviewed in Germany on July 26, 2023
5.0 out of 5 stars Filter
Alles gut. Wie es sein muss. Wasserfilter halt.
-
Tobias T.Reviewed in Germany on July 28, 2023
5.0 out of 5 stars Das wichtigste, der Kaffee schmeckt gleich :-)
Heute schreibe ich eine Rezension über den Ersatz für De'Longhi® Wasserfilter DLSC002 des Herstellers Waterdrop den ich von Amazon zu Verfügung gestellt bekommen habe. In der Beurteilung bin ich vollkommen frei und weder der Anbieter noch Amazon nehmen darauf Einfluss.
Ich habe diese Wasserfilter für meinen Kaffeevollautomaten gekauft und meine Bewertung mit 5 Sternen bezieht sich auf das Preis-/Leistungsverhältnis, welches bestens erfüllt wurde.
Sie sind im Vergleich zu den Originalen Filtern deutlich günstiger, von der Materialbeschaffenheit und der Passform kann ich keinen Unterschied zu diesen erkennen. Unser Kaffee ist noch genau so gut wie vorher mit den originalen Filtern.